Welcome to Gems of BH (“Company,” “we,” “our,” or “us”).
These Terms of Service (“Terms”) govern your use of our website, real-not-real.com (the “Site”), and any related services (collectively, the “Services”). By accessing or using our Services, you agree to these Terms. If you do not agree, do not use our Services.
1. What We Do
Gems of BHl provides professional diamond and jewelry authenticity verification services. Our goal is to help customers confirm whether a gemstone or piece of jewelry is genuine.
We do not buy, sell, or broker diamonds or jewelry, and we are not a financial or investment advisor.
2. Eligibility
You must be at least 18 years old to use our Services. By using the Site, you confirm you are legally able to enter into binding contracts in your jurisdiction.
3. Accuracy of Information
You agree to provide accurate and complete information when requesting an appraisal or verification. We are not responsible for issues caused by incomplete, false, or misleading information you provide.
4. Our Verification Process
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Verification results are based on our professional evaluation at the time of testing.
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Our findings represent our professional opinion and are not a guarantee of future value or resale potential.
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We do not offer refunds if your item is determined to be not genuine, except as required by law.
5. Payments
All fees must be paid before services are provided. Prices are displayed on our Site and may change without notice.
6. No Liability for Third-Party Actions
We are not responsible for any loss, theft, damage, or alteration to your jewelry once it leaves our possession.
If you ship an item to us, you are responsible for ensuring it is properly packaged, insured, and tracked.
7. Intellectual Property
All text, images, logos, and other content on our Site are our property or licensed to us. You may not copy, reproduce, or distribute our materials without written permission.
8. Prohibited Uses
You agree not to:
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Use the Site for unlawful purposes.
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Attempt to hack, disable, or disrupt our systems.
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Misrepresent our verification results.
9. Disclaimer of Warranties
Our Services are provided “as is” and “as available,” without warranties of any kind, express or implied.
We do not warrant that the Site will be error-free, uninterrupted, or free of harmful components.
10. Limitation of Liability
To the maximum extent allowed by law, Real Not Real and its staff will not be liable for:
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Loss of profits or value of your jewelry.
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Indirect, incidental, or consequential damages.
Our total liability is limited to the amount you paid for the Services.
11. Indemnification
You agree to indemnify and hold harmless Real Not Real from any claims, damages, or costs (including legal fees) arising from your use of our Services or breach of these Terms.
12. Changes to Terms
We may update these Terms from time to time. The updated version will be posted on this page with a new “Effective Date.” Continued use of the Services after changes means you accept the updated
Terms.
13. Governing Law
These Terms are governed by the laws of [Your Province/State] and [Your Country], without regard to conflict of law principles.
Any disputes will be resolved in the courts of [Your Province/State].
14. Contact Us
If you have any questions about these Terms, you can reach us at:
📧 info@gemsofbh.com
📍 9440 S Santa Monica BlvdBeverly Hills, CA 90210
📞 310-279-5229